Terms and Conditions

Last updated: July 2025

1. Introduction

Welcome to Sky Medical. These Terms and Conditions govern your use of our website https://www.skymedical.shop and apply to all purchases made through the site. By accessing our website or placing an order, you agree to be bound by these terms.

2. Company Information

Sky Medical is a registered medical supply business operating both online and at a physical location in Lebanon. All sales, returns, and customer support are managed through our official website and authorized team.

3. Eligibility

You must be at least 18 years old or have legal guardian approval to place an order on our website. By using this site, you confirm that all provided information is accurate and truthful.

4. Orders and Payment

• All orders placed on our website are subject to availability and acceptance.
• We reserve the right to cancel or refuse any order at our discretion.
• Payment methods accepted: Cash on Delivery and Wish Money (store wallet).
• Prices are listed in USD currency and may include or exclude delivery fees.

5. Shipping and Delivery

We aim to process and dispatch orders within 24 hours. Delivery time depends on your location and courier availability. You will receive updates and tracking information once your order is dispatched.

6. Refund and Exchange

We offer limited refunds and exchanges as outlined in our Refund & Exchange Policy. You must contact us within 24 hours of receiving the product to qualify. Certain items are non-returnable for health and safety reasons.

7. Product Information

We strive to provide accurate descriptions and images of our products. However, due to screen differences or packaging updates, actual items may vary slightly. If a product differs significantly from its description, please contact us immediately.

8. Use of Website

• You agree not to misuse the website or engage in illegal activities while using our services.
• You may not attempt to access other users’ data or disrupt our operations.
• All content on the site, including images and text, is the property of Sky Medical and may not be used without permission.

9. Limitation of Liability

Sky Medical is not liable for any indirect or incidental damages arising from the use of our website or products. We make no guarantees about the medical effectiveness of our products unless stated by the manufacturer.

10. Force Majeure

We are not responsible for delays or failure to fulfill orders due to causes beyond our control, including natural disasters, strikes, transportation issues, or government actions.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Continued use of our website implies acceptance of the revised terms.

12. Governing Law

These terms are governed by the laws of Lebanon. Any disputes shall be resolved under local jurisdiction.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@skymedical.shop
• Phone: +961 70 179 638